This is the #1 question we received! It is a myth that shaving or removing hair from your face will make it grow back differently. DERMAFLASH was specially created for the delicate skin on a woman’s face. DERMAFLASH removes the top layer of dull, dead skin cells and built up debris, with the added benefit of peach fuzz removal. Nothing that you do to the surface of your skin can change the way your hair grows. Your peach fuzz will grow back exactly the same, no thicker or darker. Plus, we conducted a clinical study to prove it!
No, our PREFLASH Cleanser is the essential first step of the DERMAFLASH treatment. PREFLASH was specially formulated to perfectly prep the skin and remove any residual oil and leftover product build up so you get your best DERMAFLASH results. You can repurchase THE ESSENTIALS, containing PREFLASH Cleanser, POSTFLASH Moisturizer, and 4 Edge replacements.
Yes, the DERMAFLASH treatment is non-toxic and perfectly safe for use during pregnancy and while nursing. During and just after pregnancy, hormonal changes can take place that result in an increase of facial hair growth. We recommend always checking with your doctor first before using anything new.
You are able to purchase THE ESSENTIALS which includes PREFLASH Cleanser, POSTFLASH Moisturizer, and 4 Edge replacements for 4 weeks of treatment, through our partnering retailers. Check out our store locator to find a retailer near you!
DERMAFLASH removes dead skin cells, built-up debris, and pesky peach fuzz to instantly reveal smooth, radiant, younger-looking skin. With continued use, your results will keep getting better. In just 30 days, 76% of women had a significant reduction in wrinkles.
DERMAFLASH removes dead skin cells, built-up debris, and pesky peach fuzz to instantly reveal smooth, radiant, younger-looking skin. DERMAFLASH enhances the power of skincare products by erasing the barrier to penetration, while creating a flawless canvas.
As sensitivity may occur, we recommend limiting the use of other exfoliating products like Retinol. We recommend waiting 24-48 hours before applying any products containing acids (Retinoic Acid, Glycolic Acid, Lactic Acid, etc.), to avoid any potential irritation.
Your DERMAFLASH is warranted to be free from defect in material and workmanship for a period of one year from the original date of purchase, and under normal use. There is a 60-Day Money-Back Guarantee.
In order to charge your DERMAPORE device you must insert the cord into the socket until it is fully inserted. It might feel like you are forcing it, but don’t worry, it can take it! The charging light will indicate that the device is charging successfully.
With our 60-Day Money-Back Guarantee, the return process is straightforward. Guaranteed results – or your money back. Simply return your product within 60 days of receipt for a full refund of your purchase price (minus shipping and handling). Please include a copy of your invoice in the package and send it to the following address:
DERMAFLASH Returns 25892 Town Centre Dr. Foothill Ranch, CA 92610
We suggest that you obtain a Certificate of Mailing from your post office and keep it for your records until your refund appears in your account. We will always do our best to process your return and issue your refund as quickly as possible. Once the returned products have been received in our system, we will credit your account for the price of the items returned. Refunds will be issued in the manner in which you originally paid (minus shipping and handling). Once received please allow 7 business days to process your refund.
If your order has not shipped yet, you can make changes by calling us at 800-381-6257.
If your order is scheduled to ship in the next business day, you may not be able to make changes or cancel that shipment, but you can return your shipment once it's received. If for any reason you're not completely satisfied with your purchase, you can return the unused and unopened products within 60 days of receipt, and you'll get a full refund of the purchase price (minus shipping and handling).
Have a question about your order, a specific product, or just can't find what you're looking for? Our DERMAFLASH Customer Care team is here to help! Our Customer Care experts are available Monday - Friday from 9am – 6pm EST on the phone or by email at firstname.lastname@example.org.