Customer Service

60-DAY MONEY-BACK GUARANTEE:

HOW DO I RETURN MY PRODUCTS?

With our 60-Day Money-Back Guarantee, the return process is straightforward. Guaranteed results – or your money back. Simply return your product within 60 days of receipt for a full refund of your purchase price (minus shipping and handling). Please include a copy of your invoice in the package and send it to the following address:

DERMAFLASH Returns
25982 Town Centre Dr.
Foothill Ranch, CA 92610

We suggest that you obtain a Certificate of Mailing from your post office and keep it for your records until your refund appears in your account. We will always do our best to process your return and issue your refund as quickly as possible. Once the returned products have been received in our system, we will credit your account for the price of the items returned. Refunds will be issued in the manner in which you originally paid (minus shipping and handling). Once received please allow 7 business days to process your refund.

CANCELLATIONS

HOW CAN I CHANGE OR CANCEL MY ORDER?

If your order has not shipped yet, you can make changes by calling us at 800-381-6257.

If your order is scheduled to ship in the next business day, you may not be able to make changes or cancel that shipment, but you can return your shipment once it's received. If for any reason you're not completely satisfied with your purchase, you can return the unused and unopened products within 60 days of receipt, and you'll get a full refund of the purchase price (minus shipping and handling).

Have a question about your order, a specific product, or just can't find what you're looking for? Our DERMAFLASH Customer Care team is here to help! Our Customer Care experts are available Monday - Friday from 9am – 6pm EST on the phone or by email at customerservice@dermaflash.com.

Call Customer Service at 800-381-6257.